Grievance Redressal

How to raise a complaint and how quickly we respond.

Grievance Officer

• Name: Syed Ehsan Ali Razvi
• Email: ehsan.razvi786@gmail.com
• Phone: 6304973550

How we handle complaints

• Write to the email above from your registered address, with a short description and any payment or booking references.
• We acknowledge every complaint within 48 hours.
• We aim to resolve it within 30 days, and sooner for payment and refund issues.
• If you are not satisfied, you may approach the consumer forum or the relevant regulator.